Public Works

madisonthecity ms public works

The Department of Public Works strives to enhance the quality of life in Madison by ensuring clean, safe drinking water, efficient sewer service, well-maintained city streets and all other city-related issues that our citizens rely on daily.  Public works employees work to provide efficient and timely services.

The Department is located in the Denson Robinson Public Services Complex at 1239 Highway 51 (.8 mile north of Hoy Road on the west side of Highway 51).  For assistance or questions answered, contact the department at 601-856-8958 or by email at

Water System

Madison provides water service to approximately 4,800 homes and businesses.  Some Madison residents receive their water service from Bear Creek Water Association and the Pearl River Water Supply District.

Like many bottled water companies, Madison draws its water from deep wells. In fact, Madison’s water can be classified as “natural artesian spring water.”

City of Madison water bills can be paid online via this link. Payments can also be mailed to 1239 Hwy 51, Madison, MS 39110 or dropped off at the Denson Robinson Public Services Complex or at the drop box located in front of City Hall.

For billing questions or new water service, please contact the Water Department at (601) 856-8958.

Sewer System

Sewer service is provided to approximately 10,000 residences and businesses. The City of Madison belongs to two regional treatment systems, the Metro System with the City of Ridgeland & Jackson and the Madison County Waste Water Authority. The use of these two systems accounts for two sewer charges that appear on water/sewer bills. The city charge helps pay for operation, maintenance and debt service of the city’s collection system, while the Metro Sewer charge helps to cover costs of operation, maintenance and debt service for the regional interceptor lines and treatment system.

Street Department

This department maintains public rights-of-way including along Highways 51 and 463 inside the city limits. It is also charged with maintaining dedicated drainage easements, which includes creeks, ditches, culverts, curbs and inlets. Maintenance of street signs and traffic signals also fall under this division.

One of the biggest challenges is keeping litter picked up. There are several ways that citizens can help. Please do not litter. Remember your tax dollars are used to clean up litter.

Stormwater Management

As the City of Madison continues growing, the challenge of maintaining clean bodies of water also grows. As development turns natural green spaces into paved residential and commercial areas, stormwater runoff increases. Stormwater runoff does not flow into a treatment plant but directly into our streams and lakes. From there, it ultimately flows into the Pearl River and Ross Barnett Reservoir.

Because there are less trees, grass and plants that serve as natural filters, the stormwater runoff contains more pollutants. These pollutants wash through the stormdrain system and into our local streams such as Culley Creek, Hearn Creek, Haley Creek, Brashear Creek and Bear Creek.

Sources of stormwater pollution are driveways, streets, parking lots, construction sites, agricultural fields, lawns, pet wastes, failing sewer systems, leaking septic tanks, and illicit discharges such as dumping waste motor oil. Pollutants of concern include but are not limited to oils, grease, sediment, fertilizers, pesticides, herbicides, bacteria, debris and litter.

The City of Madison has a stormwater runoff management program required by the U.S. Environmental Protection Agency (EPA).  The program addresses water quality and reduces pollution to local waters through: public education and outreach; public involvement/participation; illicit discharge detection and elimination; construction site runoff control; post-construction runoff control; and pollution prevention and good housekeeping for city facilities.

Here are tips that you can follow to minimize stormwater pollution:

  • Do not dump anything down storm drains.
  • Dispose of litter properly.
  • Recycle
  • Choose non-toxic products.
  • Conserve water.
  • Keep storm drains clear of debris, trash, sediment, and other litter.
  • Make sure septic system is operating properly.
  • Minimize the use of fertilizers and pesticides.
  • Practice clean and responsible boating.
  • Wash vehicles at a car wash or where water flows into the grass


For Homeowners
Contains fact sheets, articles, and resources for general
public and homeowners explaining what NPS pollution is and what individuals can do to prevent and
reduce it. Topics include household chemicals, septic systems, and impervious surfaces.
Correct Use of Your Septic Tank
Contains an explanation of how a septic system works, tips for proper operation and maintenance, and
the risks associated with a failing system.
Control of Garden Bugs
Provides guidance and tips on controlling a wide variety of common garden insect pests. This
document lists the appropriate type of control for each insect including type and rate of application for
chemical controls, as well as safety precautions and conversion rates for common measurements.
Non-Chemical Weed Control
This document contains information on managing and eliminating undesirable plants from landscaping
that do not require chemicals. Addresses many of the reasons that weeds occur in the first place, and
identifies methods of addressing the source of the problem in order to avoid repeated, unnecessary use
of chemicals.
Household Cleaning Products
This document contains guidance on choosing the appropriate cleaner for a particular job; provides
explanation of the chemicals contained in common household cleaners and the dangers associated with
each; and encourages use of less harmful cleaning chemicals with tips on making and using less
harmful alternatives.
Lawn Mulching for Homeowners
This document debunks several common myths concerning lawn clippings and provides common
sense applications for the beneficial use of lawn clippings as well as encourages the use of lawn
clippings over disposal.
Non Point Source Education Page
Contains links to a variety of public education, outreach, and involvement programs that are available
through MDEQ including programs for teachers, students, volunteer groups, homeowners, volunteer
groups, and stormwater management officials.

For Educators
Non Point Source Kids Page
Contains games, puzzles, interactive activities, educators' materials, and links to additional
Contains links to educational materials including classroom lesson plans, classroom activities,
publications, and a variety of additional information for educators, including links to other websites.
Non Point Source Education Page
Contains links to a information related to a variety of public education, outreach, and involvement
programs that are available through MDEQ including programs for teachers, students, volunteer
groups, homeowners, volunteer groups, and stormwater management officials.
The Department of Marine Resources website has a wealth of information for the general public,
children, teachers, boaters, and marinas, etc. Information includes pollution prevention and marinas,
non-point source pollution, stormwater runoff management and best management practices provided
via the Mississippi Gulf Coast Stormwater Management Toolbox, stormwater management tools for
schools, Coastal Cleanups, and workshop information for teachers.

For the Construction Industry
MDEQ Stormwater Permits:
Contains materials including stormwater permit applications, notice of intent forms, and guidance
manuals for completing the applications and developing a Storm Water Pollution Prevention Plan.
Urban Stormwater and Construction:
Contains a narrative description of urban stormwater impacts including construction impacts. Provides
links to stormwater permit information and BMP design manuals for construction.
Non Point Source Pollution Literature and Publications:
Contains links to MDEQ sponsored literature and publications on non-point source pollution targeted
to the general public, construction industry, and stormwater manager.

Better Site Design: A Handbook for Changing Development Rules in Your Community.
The Center for Watershed Protection (August 1998). This handbook was prepared for local planners,
engineers, developers, and officials to help them understand development principles that can be used to
create environmentally sensitive, economically viable, and locally appropriate development. See:

Low-Impact Development Design Strategies. Prince Georges County, MD (EPA 841-B-00-003)
(January 2000). Low-Impact Development Hydrologic Analysis. Prince Georges County, MD (EPA
841-B-00-002) (January 2000). These two documents contain a description of LID principles,
programmatic considerations, design strategies and an example of an analytic and computational
procedure to use in designing appropriate runoff treatment systems. The strategies document (003) was
prepared for local planners, engineers, developers, and officials to describe how to develop and
implement LID methods from an integrated design perspective. The hydrologic analysis document
(002) is a companion technical document and it contains a methodology that can be used to estimate
changes in site hydrology due to new development and also to design appropriate treatment systems to
maintain the predevelopment hydrology of the site. For Low-Impact Development Design Strategies,
14 fact sheets covering the Small MS4 Program, the Six Minimum Measures, Permitting and Reporting, the Construction Program, and the Industrial "No Exposure" Waiver

Field Manual for the Control of Erosion, Sediment & Storm Water

Mississippi’s manual provides technical guidance for the control of erosion, sediment, and storm water
from nonpoint sources (NPDES) and for the preparation of erosion, sediment, and storm water control
plans as needed. The manual is a cooperative effort by: Mississippi Department of Environmental
Quality, Mississippi Soil & Water Conservation Commission and USDA Soil Conservation Service.
The manual can be ordered and is also available (free) electronically at$File/NPS_FieldManualV2.pdf?OpenElement

Low Impact Development Manuals

Two technical manuals on Low Impact Development (LID): Low Impact Development an Integrated
Design Approach
(EPA 841-B-00-003) was prepared by local planners, engineers, developers, and
officials. This document details how to develop and implement LID methods from an integrated design
perspective. Low Impact Development Hydrologic Analysis (EPA 841-B-00-002) is the companion
document to the LID design manual. This document contains methodology that can be used to estimate
changes in site hydrology due to new development, and also to design appropriate treatment systems to
maintain the pre-development hydrology of the site. These publications can also be found at the Low
Impact Development Center’s website at

EPA 841-B-00-003 -

EPA 841-B-00-002 -

EPA’s Non Point Source Pollution Page
Provides links to information and resources in a number of categories including publications and
information resources, funding opportunities, training and meetings, and applicable regulations.
Contains fact sheets and guidance material related to the regulation of stormwater including
information concerning Phase II Stormwater regulations.
A copy of the EPA regulation is available at this site


If a storm drain is not functioning properly, please call (601) 856-8958 to report the issue to Public Works.

Drainage on private property is the responsibility of the homeowner.  Here are some tips that can help improve drainage on your property:

  • Regularly clean gutters
  • Make sure runoff from downspouts drains away from your home
  • Keep inlets for drainage systems clear of leaves and debris
  • Maintain swales in your yard to improve water runoff
  • Check French drains for silt build-up that would restrict flow
  • Avoid installing fences or planting trees and shrubbery in drainage paths and swales

Mississippi Department of Environmental Quality (MDEQ) 

The City of Madison requests all Developers and Contractors to reference and utilize the new Mississippi Department of Environmental
Quality (MDEQ) Erosion and Sediment Control Manual at the following link: